We have tried to provide you with all common payment methods.
Here is a list of all possible payment methods:
Klarna by instant bank transfer
If your desired payment method is missing, please contact us by email or via Instagram.
You can apply the discount code in the checkout. To do this, click on "Show order summary & apply discount code".
Have fun shopping!
From an order value of 50 euros there are no shipping costs for you. For orders under 50 euros, shipping costs of 3.50 euros apply.
Your order will usually arrive within 5-9 working days.
Please send an email to firstname.lastname@example.org with your order number and your name. We will then send you your package again. In this case, we need you to send us a screenshot with a transfer via PayPal of 5 euros to "Goods and services" to email@example.com with the note "Second delivery attempt" so that we can send you the package again, as we have to pay shipping costs again in this case.
Please send an email to firstname.lastname@example.org with your order number and your name.
Parcels will only be returned by DHL if the recipient cannot be found due to incorrect delivery address details (e.g. name not on doorbell, incorrect address, incorrect house number, etc.).
We will be happy to resend your parcel. In this case, we need you to send us a screenshot with a transfer via PayPal of 5 euros to "Goods and services" to email@example.com with the note "Second delivery attempt" so that we can send you the parcel again, as we have to pay shipping costs again in this case.
If we have already sent your order, we can no longer make any changes.
Please contact us immediately if you would like to change your order. Depending on which step of the process we are in, we may still be able to change your order.
For example, if we have not yet sent or personalized it, we will be happy to change your order.
You may return your orderwithin 14 days as long as your order does not contain a personalized product. Please note that the dispatch date should be a maximum of 14 days after your order date so that we can accept the return.
Please make sure that the name you used to place the order is on the package so that we can assign the return and send you the money back.